Privacy Policy

Welcome to ReImagix ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services (the "Service").

1. Information We Collect

We collect the minimum amount of information necessary to provide and improve our Service.

Information You Provide to Us

• Email Address: We collect your email address when you create an account. We use it for account creation, login, sending purchase confirmations, and providing essential customer support.

Information You Generate

• Generated Images: The images you create using our AI models are stored on our secure servers to allow you to access them from your account.

Information We Do Not Collect

• Personal Payment Information: We do not collect or store your credit card number, CVC, or other personal payment details. All payments are handled directly by our secure third-party payment processor (e.g., Stripe, PayPal). We only receive a confirmation that your payment was successful.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To Provide and Maintain the Service: To operate our platform, allow you to generate and access your images, and manage your account.
• To Process Transactions: To manage your credit purchases and send you receipts and confirmations.
• To Communicate With You: To respond to your support requests, send important service-related notices, and inform you about updates to our Terms or this Privacy Policy.
• To Enforce Our Policies: To protect the security and integrity of our Service and enforce our Terms of Service, including our rules against prohibited content.

3. Our No Third-Party Sharing Policy

We do not sell, rent, trade, or otherwise share your personal information or Generated Images with any third parties for their marketing or advertising purposes. Period.

The only exception is when required by law, such as in response to a court order or other valid legal process.

4. Data Storage and Security

Your data and Generated Images are stored on secure servers controlled by us. We implement industry-standard security measures, including encryption and access controls, to protect your information from unauthorized access, alteration, or disclosure. While no system is 100% secure, we are dedicated to safeguarding your data.

5. Data Retention

We retain your personal information and Generated Images for as long as your account is active. If you choose to delete your account, we will permanently delete your information and images from our production servers within a reasonable timeframe, subject to any legal obligations to retain certain data.

6. Our Policy on Children's Data

Our Service is not intended for or directed at individuals under the age of 18. We do not knowingly collect personal information from minors. In line with our Terms of Service, if we become aware that we have inadvertently collected or stored an image depicting a minor, we will take immediate steps to delete that image from our servers.

7. Your Rights and Choices

You have the right to access the personal information we hold about you and to request that your account and associated data be deleted. You can manage your account information and request deletion by contacting our support team.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [[email protected]].